My brake light came on. I was looking for someplace close to home so when the area coupons arrived I looked for vehicle repair places. They were within walking distance of the house and I had a coupon (for brake work no less, which made me think it was an area upon which they focused). Then, naturally, I checked Yelp. They had 5 stars but only one review, although at least it was relatively recent. & so, I decided to give them a try.
We dropped it off on Monday morning. They said it was ready before the end of the day. We had plans Monday night but went to get it Tuesday morning. The price was less than I had expected and I was able to use the coupon. I went to my vehicle turned the key and much to my shagrin the screen flashed “check brake lining” and the brake light was still on. I was NOT happy. The garage guy who was there was not helpful, at all.
We waited for the lead mechanic to come in since he said he would get in at 8am. He looked at the light, put the vehicle up and gave it a look. He apologized for not having taken a look before we were told it was ready and, respecting our schedules, suggested he would assess the situation and be in contact. He defused me pretty quickly by simply being willing to admit he had dropped the ball.
When he called my husband with an update a couple of hours later the vehicle was ready, there was no longer a brake related warning, and there was no additional charge.
We will probably try them again and I am hopeful that I will become a fan…